EDIT: Jennifer from Ring Support contactd me on Reddit. They say there lights are good for 10 years.

I hope this helps! It rained yesterday. I have the same issue. Ring troubleshooting claims it's a bad ground, but … I didn't get a motion alert when my Floodlight triggered. He asked if there was a power surge or outage. Again, the light is suppose to last 10 years and it's only been a year. If this concern persists, please give our support team a call at one of the numbers available here. Feel free to message me! Mine does this in cold weather (single digit or below zero temperatures), New comments cannot be posted and votes cannot be cast. Because I really didn’t want to re-install, I turned it back on first to see if the problem still existed, and it hasn’t strobed at all so I sent back the replacement. I have tried everything from checking wiring, to reseting, to a device Re: Floodlight Cam has been flickering/strobing for several days After having me do a power reboot with no fix, the rep told me to hire an electrician to look at my wiring, as this was likely to be a low-power issue. Thanks! Let me take a look at your support tickets and account. the light acts like a strobe light most of the night (neighbor texts me and tells me) I pull up live view and confirm.

By using our Services or clicking I agree, you agree to our use of cookies. Ring Floodlight Cam – Design and build quality. Floodlight Cam strobing Floodlight cam new install only strobes rather than shines, annoying the neighbors. So weird thing happened today. What's going on? Just don't think we should spend another $150 for another defected product that will last only a year. Get a 30-day trial of Ring Protect when you first set up your Ring device. I contacted Ring and they suggested I return it and buy another since it was within 30 days of purchase. I contacted customer support. Connect it to a temporary power lead and plug into the wall socket. It was annoying the neighbors so I turned off the light switch to keep the thing off until I could figure out what was wrong. The lights will not stay continuous... if they activate, they strobe for ~2 seconds on, 2 seconds off. I attempted to turn the Lutron system totally on for these particular lights(Lutron switch does have dimming capability) , but the ring camera continues to flicker and lose connection on a regular basis even when the Lutron system says the switch is on. Jump to an answer. Once complete, perform a new setup in the Ring app and test to see if this concern is resolved. Any suggestions? i am not seeing the solution, have the same problem,flashing for a week now. We shall see if the temps dip low again.

Thank you Marley. Has anyone else experienced this? New comments cannot be posted and votes cannot be cast, More posts from the ringdoorbell community, Press J to jump to the feed. The only variable I would add to check here, is that you do not have a specialty switch or dimmer switch controlling this Floodlight power. This sub is run by the community and has no affiliation with Ring.com or its products.

Floodlight Cam has been flickering/strobing for several days, Re: Floodlight Cam has been flickering/strobing for several days, Having same issue, is there a number to talk to someone?!? When seeking a replacement, keep in mind that our devices feature a limited warranty explained further on our Warranty page. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. Hi @Mauro! Re: Floodlight Cam has been flickering/strobing for several days, So sounds like 1.5 to 2 years is the life on this not the 10 year they advertise. A motion-activated HD security camera with built-in floodlights, a siren alarm and two-way talk. Waste of money for something that should be fixable. This is happening to me now (2 years in), unfortunately I went all in on Ring and have 5 cameras, 8 devices total (not including sensors and keypad) I like the idea of purchasing through Costco because it seems like they might be more receptive to customer issues, FYI battery on motion sensor I purchased through Ring didn’t last 3 months and they basically said too bad, also the Ring solar sign for $50 lasted less than six months. If Costco will have too many returns of Ring products they will stop selling it. A Floodlight Cam that is flickering might be exhibiting low power behavior.

Will you please message me with your email so we can get this addressed immediately? Had the cam since September, Right after Christmas, I leave town and the temp dips to single digits.

one of my security screws stripped and they sent me free screws and helped me get the stripped one off! Cookies help us deliver our Services. has anyone found a different solution? If you are outside of the US, please read our response to COVID-19 here to see how to contact support. While I'm not sure what's up with the camera, she double-checked the issue and without hesitation offered to exchange the device. They had no answer for me as to why this happened. What's going on? Ring Community: Products: Security Cams: Floodlight Cam has been flickering/strobing for se... Options. However, I did buy 3 of them and only 1 did this. It hasn't rained in my area for a while so definitely not due to moisture. Press J to jump to the feed. I checked for switches but the floodlight wiring is connected to the main panel. Tech Specs. Had the cam since September, Right after Christmas, I leave town and the temp dips to single digits. Ring support sent me a new one. If it does not, please perform a reset on the Floodlight Camera by holding the setup button for 20 seconds. Mine just began flickering, too and now the lights are out and only the cam is flashing.

If you're still having this concern, please give our support team a call at one of the numbers available here. Horrible, horrible customer service. Why would it be a wiring issue if the camera works fine and never disconnects? Still emailing ring at this point. It sounds like you've covered all the right steps for this to work properly. Ring first they update the firmware, same prob next night, Then they tell me to get an electrician and double check connections, same prob, Then they want me to move router closer (even though router location hasn't changed) Last week, I get an airport express to use as wifi extender, plug it in as close to cam as possible, That seems to work, but temps are in the 30-50's.

Press question mark to learn the rest of the keyboard shortcuts. hi Did costco take it back ?

this just starting happening to my floodlight.

the light acts like a strobe light most of the night (neighbor texts me and tells me) I pull up live view and confirm.

Maybe water got inside the unit itself and is causing a short. One or more Floodlights is flashing on and off. Given the number of such reports here and on Amazon forum, I would consider this a manufacturing defect. This article will explain the various controls available to utilize your floodlights. I had a relative that's an electrician take a quick look, and he says there doesn't seem to be a power supply issue. I have to say I'm blown away by Ring's customer support. I will contact support. Thank you Marley. Sorry to hear about this neighbors! If you're still having this concern, please give our support team a call at one of the numbers available here. Just called ring now and they are still not able to get help. Camera and IR work still. I really wasn't looking for warranty i was looking to purchase a new bulb which is not available. Mine is currently working It took several (17) emails back and forth, t The firmware was updated again, but the temps are now also above freezing. Is there a special set up I need to do when connected to the Lutron system? Every function of the floodlights on your Floodlight Cam is available on your Ring app. First thing I was asked was if it's raining. Also, how should I move forward with Ring? Hmm that's interesting. Its 140° field-of-view will let you detect motion around corners and monitor all your blind spots. I called Ring and there is nothing they could do. i bought my from costco, too.

Would you like me to take a look into this for you? So far I’m impressed with their response. Press question mark to learn the rest of the keyboard shortcuts. What's wrong? I will contact support. Are any errors coming up in the health report?

Thanks! No worth it to spend $200+ on a product only last a year. I am having the same problem wit my floodlight camera light flickering constantly. My ring floodlight camera's lights are strobing.

With a Ring Protect subscription, ... With object and person detection, Floodlight Cam has the most advanced motion sensors in home security. I sent them an updated email, but I'm not sure what else to do. Still emailing ring at this point. A Floodlight will not turn on. If you want general information on Ring Security Cameras, click here. This has resulted in longer than normal wait times. I may have an electrician take a look as the next step.

We're taking additional steps to protect our team and help reduce the spread of COVID-19. I checked the wiring twice and have checking every steps of hardware installation. Would you please send me a message? My neighbor's also failed but did last longer than six months.

Subscribing to a Protect Plus plan prior to the warranty expiring will extend your warranty for the duration you are subscribed for. It is connected to the panel. Checked the unit for water but everything seems dry. Manual "Lights" Control. A Floodlight is on and isn't responding to App control. I hadn't been home during the day, so I can't say for sure. I am also experiencing the same issue. I have seen DIY videos on YouTube where people buy a cheap floodlight and replace the entire optical assemblies, which seems crazy to me. We're taking additional steps to protect our team and help reduce the spread of COVID-19. The LEDs started flickering after 2 years of use. Also, how should I move forward with Ring? The floodlight cam started to flash/strobe a coup leof weeks ago. Available in black or white, the Ring Floodlight Cam is a chunky bit of kit.

Just a couple of days ago my Ring Floodlight Cam started flashing uncontrollably like in this video. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Subscribe; Printer Friendly Page; cancel.

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Otherwise, our support team will certainly be able to assist further with this by phone. Nothing seems to fix it and the light intensity is becoming very weak to the point that I have turned off the light to stop annoying the neighbors.

This article will help you keep your Ring Floodlight working its best.

Floodlight Cam has been flickering/strobing for se... Floodlight Cam has been flickering/strobing for several days. Whenever I turn mine on it strobes. I spent 45 minutes on the phone with Ring Support and they suggested it may be a weak wifi signal or a power supply issue. Happens to me as well - No answer from anyone yet. Mine is about a half year old. Floodlight cam new install only strobes rather than shines, annoying the neighbors. Solved: The floodlight cam started to flash/strobe a coup leof weeks ago. While I'm not sure what's up with the camera, she double-checked the issue and without hesitation offered to exchange the device. Will post my experiece with Ring on facebook and youtube to let people know.



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