Rather than trying to call Johnson Controls, Inc. we recommend you tell us what issue you are having and then possibly contact them via phone. As your home switches between Home, Away and Sleep states, GLAS will keep your home at these selected temperatures to keep you comfortable when Home and save energy when Away. If your screen is not illuminating, try steadily holding your hand in front of the device’s base. To save money on your energy bill, we recommend that you pick a wider range for your temperature preferences so that your GLAS does not have to operate your heating and cooling equipment as often. Often, the section of the wall that a thermostat is installed on is shared with the airflow path of your heating and cooling system, or a device can be installed on a drafty exter It is important to select this correctly, or your thermostat will heat when it means to cool, and cool when it means to heat. GLAS registers your presence by using the proximity sensor to detect your movements or by tapping on the screen. Navigation.

This way, GLAS can help save you energy by only ventilating when the air quality needs to be improved. See more Johnson Controls reviews by job title, Career recommendations for Technical Support Specialist, Explore information on salaries, job satisfaction, skills and more, Popular locations for Technical Support Specialist in US. Does GLAS support heat pumps with auxiliary heat? GLAS is also continually learning from your preferences and daily rhythms to help you keep your home comfortable, monitor your air quality, and regulate your energy use. GLAS can control dedicated dehumidifier appliances. Yes, GLAS can display temperature in Fahrenheit or Celsius. Typically, these are set to the Temperature Preference for the current state of Home, Away or Sleep.

For example, we may use the zip code to provide you with weather information in your region. Yes, there are many actions that you can take to improve your home’s air quality. “Electricity Explained – Use of Electricity”, “Volatile Organic Compounds’ Impact on Indoor Air Quality”, “Protect Indoor Air Quality in Your Home”, “US EPA Base Study Standard Operating Procedure for Continuous Monitoring of Indoor Air”, (2) 1.5-inch screws, (2) 1-inch screws, (4) drywall anchors. To set your temperature preferences for home, away, and sleep, go to Settings -> Comfort -> Temp preferences. To disconnect from a Wi-Fi network go to Settings -> General -> Wi-Fi and select the “i” icon beside the connected network’s name. This site uses cookies to offer you a better browsing experience. With remote access, you can control your building’s temperature, adjust schedules, view energy savings, and power your system on or off. Fill out the contact us form to submit an inquiry or to learn more about Johnson Controls and the services we offer. When enabled, which it is by default, GLAS will use the sensor to intelligently switch your device between Home and Away states to ensure comfort when you are home and energy savings when you are away. You can control many GLAS smart thermostats in one home or many GLAS smart thermostats across many homes. Navigation. Industry Expertise We’re recognized leaders in the field of security and are available to inspect, maintain, and service your equipment. Even so, we recommend having a professional modify the installation so that GLAS can directly operate your ventilator. However, this is not guaranteed to be the case. GLAS uses sensor data to detect when people are in your home. A C-wire is a wire in your HVAC system that provides power to your thermostat. To connect your smartphone or tablet to your GLAS, you will need to link your GLAS mobile app and the GLAS smart thermostat. Reviews from Johnson Controls employees about Johnson Controls culture, salaries, benefits, work-life balance, management, job security, and more. From there you can select your desired heating and cooling temperature for each of the three modes. This will help your voice assistant distinguish control of different GLAS devices in your home. This company makes excellent use of your skillset but there are limited opportunities for growth or transition into other roles. Can I connect multiple GLAS smart thermostats to my mobile app? By continuing to navigate through this site or by clicking Approve, you consent to the use of cookies on your device as described in our privacy notice. If you would like to make any updates to your Wi-Fi connection, go to Settings -> General -> Wi-Fi. Center for Disease Control and Prevention. Use the Find an installer link on the GLAS.johnsoncontrols.com website to enter your postal code and pick an installer. The next best way to talk to their customer support team, according to other Johnson Controls, Inc. customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Humidity is the amount of water vapor in your air. In addition to ASC services, Johnson Controls offers a host of other technical support programs, including Call Center Support, ProficienTECH, an award-winning technical training program, UST and Mobile Apps.

Yes, GLAS supports scheduled vacations. The sensors onboard GLAS measure Total Volatile Organic Compounds (tVOC), equivalent Carbon Dioxide (eCO2), and Relative Humidity inside your home, and when you are connected to Wi-Fi, GLAS reports your area’s outdoor allergens, Air Quality Index (AQI), and UV Index. Type in the name and password of the network you wish to connect to. While GLAS cannot react to indoor allergens, we recommend that allergy-sensitive customers install a high-MERV7 filter during allergy seasons to improve their home’s air quality. How long does it take to get hired from start to finish at Johnson Controls? The following equipment types are supported: – Ventilators (including Energy Recovery and Heat Recovery), – Humidifiers (including bypass, fan-powered, and steam).
To set your temperature preferences for home, away, and sleep, go to Settings -> Comfort -> Temperature Preferences.
The air quality sensor in GLAS can sense certain volatile organic compound (VOC) gases but does not respond to airborne particles. Many ventilators engage the furnace fan, instead of having a separate fan for the ventilator. Your local YORK authorized heating and cooling professional can make a personalized recommendation for your specific home, but typically we recommend a YORK Affinity Energy Recovery Ventilator for homes located in the southeast US, and a YORK Affinity Heat Recovery Ventilator for homes located elsewhere in the US, or in Canada. GLAS requires a minimum of 2 degrees Fahrenheit, or 1 degree Celsius, between your heating and cooling temperatures, to prevent the thermostat from needlessly switching between heating and cooling modes. This adjustment gives you control over how your equipment runs, allowing you to adjust for the best blend of comfort and energy savings for your home. What are the steps alon…. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. Can GLAS automatically sense my presence? When enabled, Pre-Start will always activate at the end of a Sleep period. This option is the default, and best for most users. Your GLAS mobile app shares all the same features as your GLAS smart thermostat. If you have questions or request assistance, please contact us at psotechsupport@jci.com. Once those conditions are met, GLAS will require some time to learn a temperature model of your heating and cooling system, as it heats or cools your home. Our Security Maintenance and Support plans provide high-quality support tailored to meet your requirements with optimal value. Please read our. Johnson Controls uses the data GLAS collects from your home to provide and improve GLAS and its other products and services. United States Energy Information Administration. Technicians can also assist in training operations and maintenance personnel. If the network you would like to use is not shown in the list, scroll to the bottom of the screen and select Other.

I have a ventilator in my home, but it’s not connected to my thermostat. Scheduled events cannot overlap because the thermostat is only able to respond to one event at a time. Common problems addressed by the customer care unit that answers calls to 414-524-1200 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Calling the Johnson Controls, Inc. number above should go right to a real human being. United States Environmental Protection Agency. You can easily change it by navigating to Settings -> Comfort -> Temp display and adjusting the Temperature unit on your device. Proper levels of humidity are important for maintaining personal and home health. We strongly recommend using the equipment test feature during the initial setup, to verify that you have the correct reversing valve type selected. Yes, GLAS can notify you when it’s time to change your air filter. GLAS works with most 24-volt heating and cooling systems, including: gas, electric, oil, radiant and forced air. This form collects your name, email address and other personal information. This makes the GLAS device more intelligent, since it can turn down your heat when you leave and turn it back on when you get home. From the home screen, swipe left to access quick view and select schedule. Do any third parties have access to the data collected from my home?


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