In the meanwhile, I recommend continuing to load the Live View on your mobile phone if there are no issues there, and please note that you may need to ensure you have a secure and established connection on your computer first before trying to trigger a Live View. Prior to recent this weeks update of desktop app, this was not an issue and the live view loaded immediately -  now "activating device" does not launch. I have fast internet connection and even got a brand new Ring doorbell thinking that would fix it. I did an upload / download speed test on my phone and I am getting upwards of > 30 Mbps for upload and > 20 Mbps for download. You can watch the live video feed from your Ring Doorbell whenever you please. I have contacted customer service and help multiple times over email and didn't get anywhere other than the standard reset device and checking the connection (which i had already done multiple times). I recommend checking out our Community post here to ensure any of the points made in our post are not the conflicting reasons for the Live View to be slow to load on your Mac computer! Note: Live View will automatically turn off after 10 minutes. Works fine over the tmobile LTE network. Ring Doorbell Live View not working (s7) Worked great and loved it, but now "live view" no longer works on day 4 of owning product. Highlighted. However, if something happens the video window will pop into the center of your screen to bring the matter to your attention. What happens when you try to access the Live View, do you receive an error message or does it time out? I need to see what I can do to fix this.

I think it helped me quite a bit. A screenshot of any error message you get when loading Live View would be helpful as well! Loaded fine the day before with no issues. Have two wired cams and vidoe door bell. Do you have any tips on doing that at all? 2 years ago. The upside of running it off the internal battery is that you don’t have to worry about … I have a video doorbell from Ring.com and it seems like my phone always have issues connected to Ring.com for live view. Live View is normally affected from a poor wifi connection, reduction in upload speeds (or download, but upload is more common with Live View, and upload is normally much less than download available from your ISP if you do a speed test), low battery on the device, a high RSSI value, interference from the router, or the wifi connection in the home being used elsewhere (kids, family, friends or roommate using the … It was going to get elevated to the Ring technical staff and they were probably going to suggest that. I am still paying for my Device plan and for nothing! Everything else works, and records.

Loads fine on mobile Iphone. Hey @erporsche. I can connect to it right away when I'm lucky... which is maybe 10% of the time. Yea same here! Can you please let me know what version of the app it says it's running, what version of OS for Mac or OS for Windows you are running, and if you see this happen on your mobile Ring app. What desktop app is this for, Windows or Mac?
Community Moderator Mark as New; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎11-13-2019 11:42 AM ‎11-13-2019 11:42 AM. Any app that uses data in these locations will not work until you move out of the zone or connect to wifi. If you are having trouble accessing Live View quickly enough, try downloading the Rapid Ring app.

I have the Ring video doorbell 1 and it was working great for a couple of months, then it stopped loading the live view completely and now it is also not registering event history. Live View Not Loading, Events Not Being Recorded, Re: Live View Not Loading, Events Not Being Recorded. However, what many people miss is that live view mode doesn’t work if your Ring Doorbell is running on battery power. Mine isn’t loading at all for the past few days, I’ve also noticed night vision has deteriorated has anyone else noticed this?
Ring Doorbell Live Feed.

If live views not loading at all sometimes you might want to try adding the doorbell IP and MAC address to your routers Reserved IP and DMZ list. The link below will tell you what ports you need to have open for the Original Ring Doorbell. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If live views not loading at all sometimes you might want to try adding the doorbell IP and MAC address to your routers Reserved IP and DMZ list. You can power your Ring Doorbell unit either using the internal battery or wire it up to your existing doorbell’s wiring, which turns the internal battery into a backup in case of a power outage. You can shrink it and place it in the corner of your computer screen while you focus on something else. I can't load the app at all with SPI firewall enabled in my TPlink router over wifi. I have checked all my Wifi and connection status as well as device health, I checked my Wifi channel and I am the only device on the network so it is not congested. However, if computer goes to sleep, reconnect to internet and the live version does not load, indicates trying to connect. I don't know what else to try? Live View Not Loading, Events Not Being Recorded I have the Ring video doorbell 1 and it was working great for a couple of months, then it stopped loading the live view completely and now it is also not registering event history. By using our Services or clicking I agree, you agree to our use of cookies. Not manageable. Other times it’s nearly instant. Recent update changed this. 3 seconds to get to "Error" instead of Live View, 30-90 seconds on an Android phone. Seems more issue prone lately. My live view suddenly stopped working today in the app for both my devices (spotlight cam and stick-up). Live view not loading on desktop since desk top update on 06 09 2020, Re: Live view not loading on desktop since desk top update on 06 09 2020. Funny that, although "Activating Device" pops up and the blue ring spins, it is recording.

Thanks!


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